Return Policy

Returns

What Is Nimblette's Return Policy?

Please note that our policy does not support returns or exchanges without valid reasons within 14 days. You can request a return and/or refund within 14 calendar days if you have a valid reason for returning the product you purchased from RingConn.com. The valid reasons include:

-   The product has defects or damage upon delivery.
-   The delivered product is in a color different from your chosen color.
-   The delivered product significantly differs from the description provided when you placed the order.

To benefit from our return policy, please ensure that:

-   The returned product is in its original condition as received and has not been opened and used.
-   If you find any defects, damages, or discrepancies with the description in your return request, you can provide product photos to support your claim.
-   You can submit a return request to our customer service team within 14 calendar days from the delivery date using the provided contact information. After submitting the return request, our customer service team will review if the return meets the conditions. Once approved, you will have 14 calendar days to send the product back to us.
-   The returned product will be repackaged with all the accessories and documents included when you receive it.

Please note:

1.  Our policy does not support returns or exchanges without valid reasons within 14 days. You are responsible for all costs associated with returning the product to us. Any paid shipping, handling, and tax fees will not be refunded unless the return is due to defects, damages, or non-conformity of the product and you have provided photos and descriptions in the return request in advance.
2.  There is a $10 shipping fee for individual purchases of sizing kits. Sizing kits are consumable and non-returnable, and this shipping cost is non-refundable.

  

What Is Nimblette’s Policy for Exchange?  

If the product delivered is in its original condition upon receipt and has not been opened and used, but you want to exchange it for a different size or color, we recommend that you submit a return request to us and initiate a new order.You are responsible for all costs associated with returning the product to us. Any paid shipping, handling, and tax fees will not be refunded unless the return is due to defects, damages, or non-conformity of the product and you have provided photos and descriptions in the return request in advance.  

  

Please note: In this case, the Return Policy set forth in “What is Nimblette’s Policy for Return?” applies.